No Refund Policy/ Terms and Conditions
No Refund Policy
If you have a no refund policy, it’s important to put a disclaimer of your no refund policy clearly in your ticket check out flow. You will want to use Ticket Description in Advanced Ticket Settings to clearly notify customers of your refund policy. This will discourage fraudulent disputes or refund requests.
You locate this by clicking Advanced Ticket Settings under each Ticket Level.
Write: “This ticket is non-refundable.”
TIP: Terms and Conditions can only be used with paid tickets or paid registrations. Terms and Conditions will not appear for free tickets or registrations.