Forgot Password & Resetting Password

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Forgot Password

It’s easy to forget or misplace your password for logins. As long as you have the correct login email address for your Sparxo account, you can use our “forgot password” feature. On the login page for Sparxo, instead of logging in, simply click “forgot password” instead and enter the email address for your account. You will instantly receive an email with a secure, temporary password. Use this password to log in.

TIP: You cannot copy and paste the temporary password into the field for login. You must manually type in the temporary password. 

Resetting Your Password

Once you are logged in to your Sparxo dashboard, you can easily reset your password. Click your email address on the top right corner and select “Account Info”, then select “reset password”.

TIP: Passwords must be between 3 and 24 characters long.