Category: Marketing

3 Non-profit Event Trends to Get More Donations

  1. Personalized Pitches and Rebounds

Relationships were harder than ever to get going in 2019, and no, we don’t just mean Tinder. With the rise of easily affordable social media advertising and accessible video platforms like youtube, potential donors and members seem to require more media and even events before converting. There’s just so much content out there, a relationship takes more work, it takes more time. But time and time again, we’ve seen personalization cut straight to potential supporters. According to this 2017 Trends In Personalization research study, 96% of respondents said personalization helps build customer relationships, with only 45% agreeing that marketers actually succeed in personalization. What this means is that marketers are just blasting away with barely personalized content, and expecting that to instantly convert viewers. Not so. But how can you, as a non-profit event planner, take advantage of this trend?

Well, despite all that doom and gloom, email is very much alive and kicking and in 2019, and poised to grow. Largely because of personalization. Sure, it takes more time nowadays to convert attendees to donors, but all that means is the relationship will be stronger when it blooms. This requires patience. And an email mailing list is the ultimate way for event planners to put patience to use. Even if an attendee at one of your non-profit events doesn’t donate, doesn’t become a member –  if you can get them to join your mailing list, you’ve still taken a big step forward. Because from there you can send personalized messages to the attendees, encouraging them to come back and then donate, at which point the contribution will certainly be larger than it would have been. Not to mention a long-term relationship with attendees greatly enhances recurring donations, which have been shown to be increasingly for nonprofits time and time again. A mailing list with a sequenced order, or even a simple recurring system like Donorbox, bypasses the need to bombard potential donors with paid advertising and content in search of lump sum donations. Instead, free and personalized emails do the trick. A powerful mailing list, or any other tool that provides traffic analytics, also lets you make the pitch personalized. You wouldn’t ask thousands from a student attendee struggling to get through school, just like you wouldn’t ask $10 from an attendee with millions in the bank. Many sign up software like MailChimp or even ClickFunnel provide auto-generated profiles from your signups and traffic and leads, allowing you to do better research for more personalized asks. This also allows you to segment your market, understanding the different sources of traffic, the different segments of your audience, and then messaging them separately. You wouldn’t market to a twenty-five-year-old and a sixty-five-year-old in the same way, right? You also wouldn’t want to tell them your nonprofit’s story in the same way, or even present the same story. Not only will personalizing your messaging increase your conversions and open rates, but it will also improve your nonprofit’s reputation to all your targeted demographics.

2) Time for Tech

Net technology has been revolutionizing non-profit donations, both in the donation process and demographics. First, with mobile increasingly popular for donations, digital wallets like Paypal and Google Pay are a must for non-profits. Not only do digital wallets make donations easy, they act as social proof, as other users can see who has donated. Think Amazon review, only better. If your non-profit has not set up a public digital wallet and doesn’t have that on their website, now would be the time.

One of the largest demographics of digital wallet junkies is Generation Z, young people born after 1996. Aside from being very close to coming into financial freedom, a 2017 Global Trends Report said that Gen Z members are “interested in giving to many different causes… top causes being youth, animals and human services.” So not only will capturing generation z’s attention be key in the coming “it” decade, but it will be especially important for nonprofits. Generation Z grew up on the internet, surrounded by seamless mobile technology, the wide web at their fingertips. Unsurprisingly, members of Gen Z spend a huge amount of time on their phones, many conducting all transactions on mobile. This means it will be absolutely essential to have your non-profits site and even donation page mobile optimized. Generation Z also happens to be very visual, responding to pictures and visual storytelling more than other generations. When marketing to gen Z, it makes sense to take advantage of picture-based social media platforms and storytelling media, like Instagram, Snapchat, Youtube, and infographics in emails.

Going in the opposite direction, voice assistants have skyrocketed in popularity, AI practically a household norm. According to a Nielsen study, almost 24% of US Households have smart speakers like Amazon Echo. This isn’t just a Gen z thing – this is a future thing. How can your non-profit event take advantage of the artificial intelligence trend? Well, it doesn’t have to be with some fancy smart speaker or expensive virtual assistant. No, you can benefit just by making simple chatbots. A chatbot allows you to answer basic even questions through your non-profit website, app, or even on popular platforms like Facebook Messenger. A chatbot is a wonderful way to streamline this process and screen for common questions about your non-profit events, while also coming off as more personalized than an FAQ page. This can also give your staff more time and resources to tackle bigger and more complex questions. 

Another wonderful way to take advantage of new events technology is in ticket sales. According to an Eventbrite study, the majority of money raised by non-profits comes from ticket sales. So as a non-profit event planner, you’re looking for a free way to sell as many event tickets as possible, to raise money and promote your mission of change. However, most ticket sales software like Eventbrite or Ticketmaster take huge portions of sales, cost too much, promote competing events, and eclipse your own brand. You can use Sparxo to post your event and sell tickets for your event anywhere, letting you sell tickets online with no redirects – all for free!

  • Import your guest lists and sales lists from other systems
  • aggregate all of your customer data in one place
  • Keep 100% of your ticket sales
  • White Label, greatly improves SEO and Brand

 

3) Behold, the Awesomeness of Auctions

Auctions have always been a staple for non-profit fundraisers, but 2019 has seen auctions undergo a serious glow up, with radical new formats and attendee experience.

 

When you think auction, what’s the first thing that pops into your head? Probably a fancy hall with puffy seats, a fast-talking auctioneer, with attendees throwing out numbers at the top of their lungs. If you’re a tad more familiar with auctioning, you might also think about silent auctions, a low-stress alternative to the former. Silent auctions are also quite popular, according to Winspire, “82% of benefit auctioneers reported at least 3 out of 4 events they worked included a silent auction.” A silent auction can be a great way to get more of your attendees involved, enticing those who may be intimidated by a live rowdy auction. But how are silent auctions going to change for non-profit event planners? They seem to be shorter, with “65% of [Nielsen] respondents observing the number of items included in the average silent auction declining.” So non-profit event planners are opting to save time and money by auctioning fewer items, saving money on both items and hosting time. After all, with silent auctions and the power of the internet, bids can be placed long before an event starts IRL, the opening time of silent auctions set sometimes months in advance. And in recent years, online auctions have also been streamlining auctions and their budgets, eliminating lengthy agendas, dull speeches, and of course all the hefty costs of putting on an auction, like catering and rent.

 

CHECK OUT OUR OTHER BLOG POST ARTICLES:

SPARXO CHECK-IN, A FREE GUEST LIST APP FOR EVENTS

SPARXO MAKES IT EASY TO ADD AN EVENT CALENDAR TO YOUR WEBSITE

LEARN MORE ABOUT YOUR AUDIENCE WITH ATTENDANCE BREAKDOWN

WHERE SHOULD YOU POST YOUR EVENT? EVENTBRITE, MEETUP, OR FACEBOOK?

5 SUREFIRE WAYS TO SELL OUT TICKETS

7 UNIQUE WAYS TO MAKE YOUR EVENT VIRAL

A MEATING OF MINDS — HOW THIS COMPANY IS CHANGING THE WAY MEAT IS CONSUMED

5 SOCIAL MEDIA TRENDS TO LOOK OUT FOR IN 2019

LEARN WHAT TICKETING COMPANIES ARE HIDING – A COMPARISON

EVENT PROMOTER’S ULTIMATE GUIDE TO EMAIL PROMOTIONS

9 MISTAKES EVENT PRODUCERS OVERLOOK

3 WAYS TO BUILD YOUR FOLLOWING

HOW CREATIVE STARTUP LABS COMPLETELY SOLD OUT THEIR SECRET UNDERGROUND POP-UP EVENT USING SPARXO

TOP 5 BIGGEST EVENT PLANNING FAILS IN HISTORY

QUIZ: WHAT’S YOUR EVENT PLANNER PERSONALITY TYPE?

HOW THE NIGHTWOOD SOCIETY TOOK CONTROL OF THEIR EVENT EXPERIENCE

THE ULTIMATE EVENT PLANNING CHECKLIST

TOP 5 STEPS FOR A SUCCESSFUL POP-UP

HOW TO PLAN A FITNESS EVENT WITH NO MONEY

6 SUPER FUN EVENT IDEAS FOR COLLEGE STUDENTS

NONPROFIT EVENTS: 5 REASONS YOU NEED MOBILE TICKETING

HOW THE HOLLAND DRAG SHOW SOLD OUT EVENT TICKETS DESPITE CRITICAL MAYOR

4 EVENT BRANDING MISTAKES THAT KILL TICKET SALES

HOW TO GET DONATIONS FOR YOUR NON-PROFIT EVENT

DATA SHOWS THESE NON-PROFIT EVENTS RASIE THE MOST MONEY

HOW TO SELL OUT A FITNESS CLASS

WHY AFROTECH SELLS OUT TICKETS

4 EVENT IDEAS FOR FITNESS CLASSES

TOP 10 FUNDRAISING TRENDS FOR 2019

Top Ten Fundraising Trends 2019

Charity events are not going anywhere – everyone loves to party for a good cause. But understanding some of the current trends in fundraising can help you amplify your cause, target the right donors, and create attractive ways for people to give.

  1. Go for the high earners.

Tax policies in the U.S. have shifted, making it less likely middle and lower-class individuals will be donating – and they’ll be donating less. Researchers at Indiana University predict that organizations will be more dependent than ever on individuals with high net worth – partly because they’ll still see big benefits on their taxes when they do.  Still, the outlook is positive for individual donations from all levels: giving in this sector is predicted to rise by 3.4%. 

2. Use insight into diverse communities. 

People with different backgrounds and identities tend to give differently. According to Philanthropy Outlook 2019-2020, a report published by researchers at Indiana University’s Lilly Family School of Philanthropy, African Americans are more likely to give back to their own communities than whites. They are also more likely to give to basic needs charities than the overall population of high-net-worth donors (72% of African Americans versus 54% of all donors).  Researchers have also noted differences between male and female donors, and generational differences as well, with women more likely to actively volunteer and to prefer impact investing at a higher rate, and older women more likely to choose just a few causes to support. Find more information in their report, available at www.philanthropyoutlook.com.

3. Harness social media for peer-to-peer fundraising. 

If you’re on Facebook, you’ve probably seen people asking for money for a cause on their birthday. Giving on Facebook is easy, and having a friend recommending a cause employs one of the most successful, tried and true fundraising tactics – peer-to-peer fundraising. It’s not all just Facebook charity requests, though. People are running online games and competitions – think virtual race- to raise money for their favorite causes. Make sure you have a strong online presence, with easy-to-navigate pages and a convenient method for accepting donations to take advantage of this trend. 

4. Set up a recurring giving program. 

Donors who give to recurring donation programs – where they give a set amount monthly – tend to give more on average than one-time donors. Recurring donations are ways people who aren’t in the high-net-worth category can give on a budget. Recurring giving also gives organizations a way to keep in regular contact with their donors, giving them reports on where their money goes, which helps retain donors by creating a deeper connection with the cause.

5. Jump into virtual reality. 

Virtual reality (VR) and augmented reality (AR) are being employed by businesses, schools, and organizations to enhance and extend their mission. VR can provide ways to connect people to the causes they care about; to explain a procedure that is being funded, and to give insight into the work your organization does.  A study in Nonprofit Management and Leadership which looked at the effects of using virtual reality on donor behavior found that donors were more engaged through VR and therefore more likely to give. 

6. Use the right tool for communication. 

Email is still one of the best ways to engage donors. That’s because people are often overwhelmed by social media and often dismiss what comes up in their feed, and it can be hard to find later. Email can be personalized but also very efficient, and it can be easily forwarded and shared. Crafting attention-getting emails that are mobile-friendly are key. 

7. Pursue new opportunities for corporate giving. 

Corporate giving is hot. As corporations fight for talent, they are looking for ways to present their businesses as socially minded and ethical, and engaging in a charitable cause is a popular way to do this. Some places of business also encourage volunteers to donate their time – sometimes giving them time off to do so. This can be a great way to build a relationship with individuals as well as the business. 

8. Build a planned giving program. 

Long popular with big charities, more and more nonprofits are realizing it’s to their benefit to build programs for planned giving. “Small and mid-sized nonprofits can no longer afford to ignore planned giving, and many don’t know how simple it can be to get started,” notes the National Council of Nonprofits. 

9. Chat with a bot. 

Organizations that use chatbots – digital artificial intelligence responders – recognize them as invaluable tools for connecting with potential donors and volunteers, whether they want to know how to donate, need help buying a ticket to the latest event, or directing them to more information. Chatbots are programmed to run with programs like Facebook Messenger, WhatsApp, and Slack and can even tell stories to help engage viewers – as Charity:Water does with their Facebook messenger bot, which enables viewers to follow a girl as she searches for water. Chatbots can help save money and reduce staff time answering questions.They are also a gold mine for data, notes nonprofit expert and consultant Allison Fine in The Chronicle of Philanthropy

 

10. Show ‘em what you got. 

Donors always like to know where their money is going and see it make a difference. Charity:Water started out with a party where everyone donated $20 each. All the attendees received information about how their $20 went directly towards providing a community with clean water – and as a result, donations started pouring in. So make sure you’re not only sharing the story of what’s needed but also share how donors have made an impact. This might include videos, photographs, interactive storytelling and Q & A, as well as providing hard facts and figures. Fortunately, in today’s world of a wealth of data and inexpensive digital tools that quickly connect people anywhere in the world, transparency is easier than ever. 

You can apply many of these tips to planning events, too. Chatbots can make it easier for people to ask questions and connect, and understanding your target demographics better can help ensure the right people are seeing your promotions. 

 

Another key to solid fundraising? Having the right event ticketing platform to sell your tickets online. Sparxo is designed to make it easy to reach and track your attendees, so you can follow up for other programs, like planned giving and recurring donations. Unlike other platforms, Sparxo puts your cause and your event front and center without impacting your bottom line. 

Sparxo harnesses the latest tech to make it easier on you and your followers, translating to more dollars for your cause. 

While most ticket sales software like Eventbrite or Ticketmaster take huge portions of sales, cost too much, promote competing events, and eclipse your own brand. You can use Sparxo to post your event and sell tickets for your event anywhere, letting you sell tickets online with no redirects – all for free! Plus, Sparxo offers a non-profit program where the company makes a donation.

  • Import your guest lists and sales lists from other systems
  • Aggregate all of your customer data in one place
  • Keep 100% of your ticket sales
  • White Label, greatly improves SEO and Brand

 

CHECK OUT OUR OTHER BLOG POST ARTICLES:

SPARXO CHECK-IN, A FREE GUEST LIST APP FOR EVENTS

SPARXO MAKES IT EASY TO ADD AN EVENT CALENDAR TO YOUR WEBSITE

LEARN MORE ABOUT YOUR AUDIENCE WITH ATTENDANCE BREAKDOWN

WHERE SHOULD YOU POST YOUR EVENT? EVENTBRITE, MEETUP, OR FACEBOOK?

5 SUREFIRE WAYS TO SELL OUT TICKETS

7 UNIQUE WAYS TO MAKE YOUR EVENT VIRAL

A MEATING OF MINDS — HOW THIS COMPANY IS CHANGING THE WAY MEAT IS CONSUMED

5 SOCIAL MEDIA TRENDS TO LOOK OUT FOR IN 2019

LEARN WHAT TICKETING COMPANIES ARE HIDING – A COMPARISON

EVENT PROMOTER’S ULTIMATE GUIDE TO EMAIL PROMOTIONS

9 MISTAKES EVENT PRODUCERS OVERLOOK

3 WAYS TO BUILD YOUR FOLLOWING

HOW CREATIVE STARTUP LABS COMPLETELY SOLD OUT THEIR SECRET UNDERGROUND POP-UP EVENT USING SPARXO

TOP 5 BIGGEST EVENT PLANNING FAILS IN HISTORY

QUIZ: WHAT’S YOUR EVENT PLANNER PERSONALITY TYPE?

HOW THE NIGHTWOOD SOCIETY TOOK CONTROL OF THEIR EVENT EXPERIENCE

THE ULTIMATE EVENT PLANNING CHECKLIST

TOP 5 STEPS FOR A SUCCESSFUL POP-UP

HOW TO PLAN A FITNESS EVENT WITH NO MONEY

6 SUPER FUN EVENT IDEAS FOR COLLEGE STUDENTS

NONPROFIT EVENTS: 5 REASONS YOU NEED MOBILE TICKETING

HOW THE HOLLAND DRAG SHOW SOLD OUT EVENT TICKETS DESPITE CRITICAL MAYOR

4 EVENT BRANDING MISTAKES THAT KILL TICKET SALES

HOW TO GET DONATIONS FOR YOUR NON-PROFIT EVENT

DATA SHOWS THESE NON-PROFIT EVENTS RASIE THE MOST MONEY

HOW TO SELL OUT A FITNESS CLASS

WHY AFROTECH SELLS OUT TICKETS

4 EVENT IDEAS FOR FITNESS CLASSES

 

4 Event Ideas for Fitness Classes

  1. Master Meet-Ups

 A wonderful way to boost your brand is by partnering with another brand. Celebrity trainers and influencers often meet up with their followers, be it for a Bootcamp or just to engage with their audience. Many of these influencers are eager to partner with a fitness event or venue planner to streamline their event, someone who can get their equipment, space, and safety accommodations set up long in advance. For example, Brandon Carter often runs Bootcamp meetups from his youtube followers in parks and outdoor venues, where getting fitness materials and permits can be tricky. This is where you come in. Reach out to local influencers you know host meetups and propose a partnership. You can also offer them exposure, help teaching, and even some free materials. Partnering on influencer meetups will not only boost your class’s reputation, but it will draw fans of the guest to your class, improving your visibility and attendance.

Hosting fitness supply meetups is also a great avenue to take advantage of another brand in your niche. Many sporting goods and fitness merchandising stores like Sports Basement organize community events with various fitness-geared activities, sometimes even fitness classes. Offering to teach a guest class at these events is a great way to introduce yourself to an audience of fitness enthusiasts while increasing your visibility via the sporting goods stores advertising and promotions. 

  1. Meal Prep Masterclass

Diet is as, if not more important than exercise. Odds are that your class attendees are just as eager to learn about clean meal prep as they are exercises. Consider hosting a class on preparing healthy, easy to make foods, either taught by yourself from what foods have worked for you, or by partnering with a cooking or nutrition instructor. Partnering with a nutritionist could not only boost attendance but could introduce your class to the nutritionists’ clientele.

  1. Bring it with Bootcamps! 

Hosting a Bootcamp is a great supplement for your fitness class, improve awareness, and even raise some extra funds for your class. Bootcamp group exercises, separate from your class, can offer an opportunity for attendees who may have missed some classes to catch up, and for those who’ve never attended a class but may be interested in a sample. 

Bootcamps are also incredibly high yield for the amount of energy put in, both for planners and participants. All you need to start a Bootcamp is a logo, access to the web, and a park. Advertise your Bootcamp online, and walla, you have yourself a proper Bootcamp. You don’t even really need permits if attendance is low, depending on your city that could be 20 people or less. Consider pulling the old ‘We’re just a group of friends working out in the park, officer!’ if anyone asks. Point being, Bootcamps cost almost nothing to plan but can bring in significant income for your fitness business. But the buck doesn’t stop there. No, Bootcamps are incredible for attendees as well, a rare opportunity to experience both one-on-one attention on their exercise form and regime while being pushed to their limits.  A great way to encourage a commitment from attendees is via theme. For example, New Years Bootcamps are extremely popular because they empower attendees with the exercises and routines they’ll need to achieve their fitness resolutions, whether with a trainer or by themselves. You could also focus on imparting information at your Bootcamp, attendees leaving with key nutritional and exercise knowledge rather than just muscle burn. Goals are born at Bootcamp. One taste of proper exercise, of pushing themselves past perceived limitations, and Bootcamp attendees will be sure to be signing themselves up for more classes and more programs. If nothing else, they’ll have learned low-maintenance exercise techniques they can do themselves, anytime, with almost no equipment. It really is a win-win.

But what software will you use to sell tickets to the Bootcamp, or even sell tickets for your class? As a fitness event planner, you’re looking for a free way to sell as many class tickets as possible and keep as much revenue as you can. However, most ticket sales software like Eventbrite or Ticketmaster take huge portions of sales, cost too much, promote competing events, and eclipse your own brand. You can use Sparxo to post your event and sell tickets for your event anywhere, letting you sell tickets online with no redirects – all for free!

  • Import your guest lists and sales lists from other systems
  • Aggregate all of your customer data in one place
  • Keep 100% of your ticket sales
  • White Label, greatly improves SEO and Brand

 

  1. Run a Fun Run

A fun run is exactly that – fun. Even if your class isn’t explicitly about cardio workouts, helping to host a fun run, an informal run for charitable purposes, is a great way to go the extra mile in raising awareness for your fitness class. 

Fun runs are typically geared toward a particular charity, with lots of attention and care put into their planning. This leaves you two options – reach out to a smaller fun run and offer to help them organize, usually by volunteering or by creating your own run. Assisting an existing run will be far less of a time commitment, and can still give you a great chance to engage with your class attendees, acquire new students, potentially establish a permanent partnership. If you can find a fun run that may be in need of your class supplies or expertise, you could greatly enhance your exposure by offering them a partnership, donating your time as a teacher and supplies in exchange for the run promoting your class to their attendees. Also, by encouraging your class attendees to attend an existing fun run, you’ll get exposure to their friends and plus-ones, many of whom will likely have a similar interest in fitness classes. 

Your other option is to create your own fun run. While this is a much larger time commitment, it can greatly enhance your visibility as a teacher. Like with most events, success will all depend on proper planning. Your first step will be to set a goal for the run, typically charitable. Then you’ll want to put together a capable team, ideally with event planners who’ve previously assisted with fun runs. With a team and a goal, you’ll then have to iron out the details, like venue, funding, and supplies. Here’s a great guide on how to handle all the logistics of hosting a fun run. 

One of the secrets to a successful fun run is your theme. As an event planner for this run, you want to narrow down your target audience to a specific niche, that way you’ll know how to make an event appeal to them. Is this going to be an epic professional race, with high tech times? A stroller-accessible run for families? An office-getaway for corporate employees? The better you understand your target attendees, the better equipped you’ll be to design your event and eventually market the event as something that these attendees actually want to go to. With this in mind, brainstorm a theme, a kind of overarching message and style to your event that aligns with your audience’s interest. Not only will this spice up attendee experience, but it will differentiate your fun run, standing out from what’s already a very large crowd. IIn the end, whether you choose to host or help out, market to families or pros, fun runs will help your brand and a good cause. 

CHECK OUT OUR OTHER BLOG POST ARTICLES:

SPARXO CHECK-IN, A FREE GUEST LIST APP FOR EVENTS

SPARXO MAKES IT EASY TO ADD AN EVENT CALENDAR TO YOUR WEBSITE

LEARN MORE ABOUT YOUR AUDIENCE WITH ATTENDANCE BREAKDOWN

WHERE SHOULD YOU POST YOUR EVENT? EVENTBRITE, MEETUP, OR FACEBOOK?

5 SUREFIRE WAYS TO SELL OUT TICKETS

7 UNIQUE WAYS TO MAKE YOUR EVENT VIRAL

A MEATING OF MINDS — HOW THIS COMPANY IS CHANGING THE WAY MEAT IS CONSUMED

5 SOCIAL MEDIA TRENDS TO LOOK OUT FOR IN 2019

LEARN WHAT TICKETING COMPANIES ARE HIDING – A COMPARISON

EVENT PROMOTER’S ULTIMATE GUIDE TO EMAIL PROMOTIONS

9 MISTAKES EVENT PRODUCERS OVERLOOK

3 WAYS TO BUILD YOUR FOLLOWING

HOW CREATIVE STARTUP LABS COMPLETELY SOLD OUT THEIR SECRET UNDERGROUND POP-UP EVENT USING SPARXO

TOP 5 BIGGEST EVENT PLANNING FAILS IN HISTORY

QUIZ: WHAT’S YOUR EVENT PLANNER PERSONALITY TYPE?

HOW THE NIGHTWOOD SOCIETY TOOK CONTROL OF THEIR EVENT EXPERIENCE

THE ULTIMATE EVENT PLANNING CHECKLIST

TOP 5 STEPS FOR A SUCCESSFUL POP-UP

HOW TO PLAN A FITNESS EVENT WITH NO MONEY

6 SUPER FUN EVENT IDEAS FOR COLLEGE STUDENTS

NONPROFIT EVENTS: 5 REASONS YOU NEED MOBILE TICKETING

HOW THE HOLLAND DRAG SHOW SOLD OUT EVENT TICKETS DESPITE CRITICAL MAYOR

4 EVENT BRANDING MISTAKES THAT KILL TICKET SALES

HOW TO GET DONATIONS FOR YOUR NON-PROFIT EVENT

DATA SHOWS THESE NON-PROFIT EVENTS RASIE THE MOST MONEY

HOW TO SELL OUT A FITNESS CLASS

WHY AFROTECH SELLS OUT TICKETS

Why Afrotech Sells Out Tickets

More than 4,000 techies attended last year’s groundbreaking Afrotech conference, a meeting of minds that aims to connect founders, techies, and employees with the fastest-growing startups. Tickets completely sold out. AfroTech features panels like “Being a Digital Brand.” Surprisingly, Afrotech is only 3 years old, founded in 2016. Since then attendance has nearly doubled each year. So how does Afrotech pull this off? How do they sell out tickets, creating a major movement in just 3 years?

  1. Superb Speakers

Afrotech’s 2018 conference featured a wide variety of amazing guest speakers, from Daymond John of Sharktank to rapper Common. Clearly, Afrotech doesn’t skimp on their speakers, bringing in speakers who are both passionate about African Americans in tech and well known in their field. Event producers are reminded of the difference passionate influencers and partners can make for marketing and brand. Not only can it boost attendance like it does for Afrotech, but it can also seriously improve your brand and lead to incredible new connections for your business.

  1. Excitement over effort

Afrotech understands the power of a good carrot, sticking a wide variety of activities for event-goers to choose to spend their time on. Just about everyone can remember a one-size-fits-all conference where time seems to pass at a snail’s pace, a conference where attendees shuffled from speech to speech en-masse with zero enthusiasm? Yeah, Afrotech is not that kind of conference. Afrotech advertises a diverse array of speakers in radically different sectors, from software to entrepreneurship to artists. Plus it encourages attendee interaction. Who knows, the group of brilliant techies shaking hands exchanging contact info in the corner could turn into the next tech giant. This attendee passion and interaction keeps the atmosphere electric, with attendees never feeling like spectators, always in control of the experience. Not to mention the free swag from company recruiters and the possibility of even snagging an interview at a major tech company. 

Afrotech strives to keep all their attendees engaged at all times, a major leg up in the conference world and an even bigger leg up in ticket sales. Event producers can make like Afrotech by checking in with attendees, providing them with enough choices to make them feel like they’re in control and taken care of.

  1. Incentive and Opportunity

Conferences like AfroTech encourages greater black representation and community in tech, tackling key social and economic issues that don’t get enough discussion in the corporate world. But beyond that, Afrotech offers individual attendees opportunity, a shot at pitching to investors and even big tech recruiters. Amazon, Stripe, Salesforce and other tech companies sent recruiters to the conference, interacting with attendees and actively recruiting black talent. With many companies struggling with pipelines and diverse hiring, conferences like AfroTech are an incredible resource to find diverse and talented individuals to strengthen their teams. But for attendees, the opportunity to network with big tech recruiters is often a big enough reason alone to attend, even without amazing hands-on panels and afterparties.

Afrotech’s networking possibilities can mirror event planners incentivizing event attendance, often with a free gift or one-on-one time with an influencer. For example, the Writer’s Digest Conference in NYC offers attendees the opportunity to pitch to agents, the conference providing both writing workshops and the opportunity to sing a book deal. This sort of opportunity and individual incentive can really mean the difference between good and great sales, and should not be neglected by event producers aiming to sell out tickets.

Photo Sources Cited:

  1. Afrotech. “Afrotech 2017.” Afrotech 2017, Sparxo, https://e.sparxo.com/Afrotech17?rn=instagram.
  2. Afrotech. “Afrotech 2018.” Afrotech 2018, Sparxo, 

https://e.sparxo.com/Afrotech18?rn=instagram.

  1. Afrotech. “Afrotech 2019.” Afrotech 2019, Sparxo, 

https://e.sparxo.com/Afrotech19?rn=instagram.

  1. “Videos – Afrotech.” Videos – Afrotech, Afrotech 2019, https://afrotech.com/videos, https://assets-jpcust.jwpsrv.com/thumbnails/saw4mwfp-720.jpg.
  2. “Experience – Afrotech, Oakland Convention Center.” Experience – Afrotech, Afrotech,

https://experience.afrotech.com/.

 

CHECK OUT OUR OTHER BLOG POST ARTICLES:

SPARXO CHECK-IN, A FREE GUEST LIST APP FOR EVENTS

SPARXO MAKES IT EASY TO ADD AN EVENT CALENDAR TO YOUR WEBSITE

LEARN MORE ABOUT YOUR AUDIENCE WITH ATTENDANCE BREAKDOWN

WHERE SHOULD YOU POST YOUR EVENT? EVENTBRITE, MEETUP, OR FACEBOOK?

5 SUREFIRE WAYS TO SELL OUT TICKETS

7 UNIQUE WAYS TO MAKE YOUR EVENT VIRAL

A MEATING OF MINDS — HOW THIS COMPANY IS CHANGING THE WAY MEAT IS CONSUMED

5 SOCIAL MEDIA TRENDS TO LOOK OUT FOR IN 2019

LEARN WHAT TICKETING COMPANIES ARE HIDING – A COMPARISON

EVENT PROMOTER’S ULTIMATE GUIDE TO EMAIL PROMOTIONS

9 MISTAKES EVENT PRODUCERS OVERLOOK

3 WAYS TO BUILD YOUR FOLLOWING

HOW CREATIVE STARTUP LABS COMPLETELY SOLD OUT THEIR SECRET UNDERGROUND POP-UP EVENT USING SPARXO

TOP 5 BIGGEST EVENT PLANNING FAILS IN HISTORY

QUIZ: WHAT’S YOUR EVENT PLANNER PERSONALITY TYPE?

HOW THE NIGHTWOOD SOCIETY TOOK CONTROL OF THEIR EVENT EXPERIENCE

THE ULTIMATE EVENT PLANNING CHECKLIST

TOP 5 STEPS FOR A SUCCESSFUL POP-UP

HOW TO PLAN A FITNESS EVENT WITH NO MONEY

6 SUPER FUN EVENT IDEAS FOR COLLEGE STUDENTS

NONPROFIT EVENTS: 5 REASONS YOU NEED MOBILE TICKETING

HOW THE HOLLAND DRAG SHOW SOLD OUT EVENT TICKETS DESPITE CRITICAL MAYOR

4 EVENT BRANDING MISTAKES THAT KILL TICKET SALES

HOW TO GET DONATIONS FOR YOUR NON-PROFIT EVENT

DATA SHOWS THESE NON-PROFIT EVENTS RASIE THE MOST MONEY

HOW TO SELL OUT A FITNESS CLASS

How to Sell Out Fitness Classes

1. Slay Sales with Software

Trying to sell tickets to your fitness classes? Your first stop is the web. Duh, you’re online now, aren’t you? And isn’t ‘use social media’ what everyone else preaches these days? Don’t worry, we’ll give you simple, practical steps you can take action on immediately. Right now, you have the potential to access millions of Facebook users, totally free. Invite all your Facebook friends to your class by creating a Facebook Event. Ask your friends to share the class’s Facebook event, and consider reaching out to influencers (especially those you already follow or interact with!) for a share. 

If you have the funds, consider running targeted Facebook advertisements for class. Target people in your area who have attended similar classes, limiting the scope of your ad to appear only to those who are very likely to potential sign up. While Facebook ads take a little bit of capital to run, they’re comparatively much cheaper than most advertising and publicizing freelancers, meaning you’ll get a good bit of bang for your buck. You also get to set the budget of the ad, meaning this is sort of paid advertising is likely more accessible than you think. We also recommend you not only utilize social media like Instagram and Twitter, but we recommend you interact on those platforms, personally liking and responding to comments. Over time this could build relationships that turn into signups.

We also recommend you promote your classes by developing and using a Mailing List. This an excellent way to keep in touch with past attendees, while also pulling new students. Think about it. If you could get everyone who’s ever been to a class with you or your friends, and you could get them coming back, your attendance would be in great shape, right?

An email list is all about establishing a personal relationship with potential attendees. Often, a personal connection makes the difference between attending your class rather than a better-known chain class like Soulcylce or Equinox. A regular, friendly email is a great way to establish this relationship while seriously boosting retention. First, you’ll need to set up a newsletter system with a service like MailChimp is free up to 2,000 contacts and unlimited emails. This will help you craft personalized messages and allow anyone interested in your event to stay up to date. Then, reach out personally to friends and past students who you think may be interested. Then ask them if they’d like to join your email list, for regular updates and potential freebies. Even if they aren’t ready to commit to signing up for your class yet, getting regular emails with class updates could change that, while also spreading awareness.

You should also consider using a free website builder like Weebly or Strikingly to create a landing page for your class, where you can put key info and promotional pictures. A personal site will keep all your information in one place, plus you’ll get more eyes on your brand, a key advantage when selling tickets. This helps your overall SEO. 

But how will you sell class tickets? As a fitness event planner, you’re looking for a free way to sell as many class tickets as possible and keep as much revenue as you can. However, most ticket sales software like Eventbrite or Ticketmaster take huge portions of sales, cost too much, promote competing events, and eclipse your own brand. You can use Sparxo to post your event and sell tickets for your event anywhere, letting you sell tickets directly from your website with no redirects – all for free!

  • Import your guest lists and sales lists from other systems
  • aggregate all of your customer data in one place
  • Keep 100% of your ticket sales
  • White Label, greatly improves SEO and Brand

 

  1. Offer Value Upfront (Freebies!)

Free gets people in the door. Excellent quality of service keeps them coming. As a fitness event planner, a great way to get people into your class is to offer free ‘value’ upfronts. These are things like offering a free trial for a day or giving out branded water bottles. 

You could also stress something valuable they’ll gain in just one day or weak. Will they learn a skill? Become more flexible? Advertise these tangible, upfronts on your events page, and you’re sure to increase class signups.

  1. Partnerships

Leverage platforms like a Class Pass and Dabble get you new users and then convert them into members of your own gym. Using these sites as ‘partners’ will dramatically increase your sales. See, hundreds of thousands of potential attendees are on these websites, already searching for you. Rather than you actively seeking attendees, these platforms will allow you to connect with people actively seeking you, making things much easier. Leads coming from sites like Dabble will convert at much higher rates as you have the ability to screen for specific interests, like fitness and fitness classes. 

Another successful partnership strategy is inviting in influencer or even celebrity teachers. Can you find a fitness influencer in your city to teach a class? You can offer exposure and a stipend in exchange. Guest teachers will not only boost your class’s reputation, but it will draw fans of the guest to your class, improving your visibility and attendance.

Sponsorship could also be a route for your fitness classes. This doesn’t even necessarily have to be monetary sponsorship – a local company providing free health drinks, free fitness mats, or even just their logo could make your event considerably more attractive to attendees.  If you can find a company that will benefit from sponsoring your class, you could greatly enhance your budget for advertisements and form a long-lasting partnership that helps both parties. You’ll want to build a list of potential sponsors, businesses whose customers’ interests align with your class. These would be things like sporting goods stores, energy drink companies, or even clothing lines. Reach out to the companies on your list with a friendly email or call, explaining why this company would benefit from sponsoring your fitness class. These are usually things like increased exposure and brand awareness. You can find a sample event sponsorship request letter here.

  1. Rave Reviews

Great reviews will make a big difference in selling your fitness class. Not only will most potential attendees search for reviews, in 2019 many potential attendees will search for classes on reviews sites. Much of the traffic to your event page will come directly from sites like Yelp and FourSquare, attendees first impression of your class coming from reviews. And you want to make a good first impression, right? 

The key is to have as many high-quality reviews as possible. Create a Yelp page, a FitResever page, a Business.com page – as many review sites as you can. Then reach out to previous attendees of your classes and ask for reviews, as well as offering freebies or a discount for current attendees who write a review. Not only will this boost your visibility, but your credibility as well, which will seriously improve your sales.

 

4 Event Branding Mistakes that Kill Ticket Sales

top 4 event branding mistakes

  1. Not Communicating Values

The most successful events share values with their attendees. Do your events have a clear value? Can you describe your event’s personality, both visually and in your event’s messaging?

A good value litmus test is to ask past attendees to associate one word with your events. If you get similar responses, your values are coming across. If not, you may need to make a change. For example, most Coke event-goers associate the word family with their events, while Pepsi event-goers tend to associate more energetic words like fun and thrills.

identity theft fingreprint

A great way to fix this branding issue is via market research. Look at similar events, appealing to the same audience. How are they communicating their values, in what media? What keywords are they using? What personality can you see, and how does that attract their customers? Answering these questions will help you fine-tune yours.

  1. Event Brand is Different than Company Brand or Past Event Brand

One of the biggest event branding mistakes is inconsistency. You want your event brand to be recognizable and attributed to your company, as after all the event and the company were both created under the same mission statement. While it’s definitely true that overly corporate-focused event brand for the event runs the risk of coming off as self-promoting and fake, ignoring your company’s brand entirely is worse. For example, Apple, a company priding itself on innovation and tech-savviness, would probably not want to brand an event as old-fashioned or traditional and without any emphasis on technology. While corporate branding can frustrate people, a totally unrelatable brand just confuses people, which can in many cases be worse. 

Another frequently made mistake is brand inconsistency from event to event. Does each one of your events seem to convey a completely different message? Is there any clear thread that connects them? Make sure that your event messaging can easily be linked to each other. This will not only improve your events’ visibility and encourage attendees to return, but it will allow your successful events to build on each other. Attendees who enjoyed your event will know to attribute their good time to your brand and its messaging. This will help you develop a reputation around your brand. 

  1. No Value Proposition

Does your brand offer value, ie something tangible to your attendees, or is it more intangible? How does it stand out to potential attendees?

A common issue for event brands, especially for experienced event planners, is value proposition coupled with differentiation. Branding messages that make it clear why attendees should attend your event rather than those just like it, and if they’ve been to previous events, why should they go to another one?

One great way to fix this branding sin is by stressing a value ‘add-on.’ For example, the Writer’s Digest conference stresses a ‘Pitch Slam’ in their messaging, an hour add-on where writers pitch to agents. This unique feature not only makes them stand out from other writing conferences, but it also encourages previous attendees to come back for this new feature. 

  1. Your Software Swallows your Brand

As an event planner, you’re busy with scheduling, your venue, clients, and spreading your message of change. When it comes to ticketing software, you’re looking for convenience and often pick the first software you hear. But what you might not know is that most ticket sales software takes huge portions of sales, cost too much, promote competing events, and eclipse your own brand. The powerful branding messaging behind software like Eventbrite and Ticketmaster will appear on your event page when selling tickets with their software, which can sideline your event’s brand and visibility. A ‘White-Label’ software is often a good alternative. This ticket sales software is essentially invisible, aka ‘white label’, allowing potential attendees to only see your event’s branding when using their software.

Sparxo is a white-label software to post your event and sell tickets for your event anywhere, letting you sell tickets directly from your website with no redirects – all for free!

  • Import your guest lists and sales lists from other systems
  • aggregate all of your customer data in one place
  • Keep 100% of your ticket sales
  • Sell event tickets online
  • White Label, greatly improves SEO and Brand

 

CHECK OUT OUR OTHER BLOG POST ARTICLES:

SPARXO CHECK-IN, A FREE GUEST LIST APP FOR EVENTS

SPARXO MAKES IT EASY TO ADD AN EVENT CALENDAR TO YOUR WEBSITE

LEARN MORE ABOUT YOUR AUDIENCE WITH ATTENDANCE BREAKDOWN

WHERE SHOULD YOU POST YOUR EVENT? EVENTBRITE, MEETUP, OR FACEBOOK?

5 SUREFIRE WAYS TO SELL OUT TICKETS

7 UNIQUE WAYS TO MAKE YOUR EVENT VIRAL

A MEATING OF MINDS — HOW THIS COMPANY IS CHANGING THE WAY MEAT IS CONSUMED

5 SOCIAL MEDIA TRENDS TO LOOK OUT FOR IN 2019

LEARN WHAT TICKETING COMPANIES ARE HIDING – A COMPARISON

EVENT PROMOTER’S ULTIMATE GUIDE TO EMAIL PROMOTIONS

9 MISTAKES EVENT PRODUCERS OVERLOOK

3 WAYS TO BUILD YOUR FOLLOWING

HOW CREATIVE STARTUP LABS COMPLETELY SOLD OUT THEIR SECRET UNDERGROUND POP-UP EVENT USING SPARXO

TOP 5 BIGGEST EVENT PLANNING FAILS IN HISTORY

QUIZ: WHAT’S YOUR EVENT PLANNER PERSONALITY TYPE?

HOW THE NIGHTWOOD SOCIETY TOOK CONTROL OF THEIR EVENT EXPERIENCE

THE ULTIMATE EVENT PLANNING CHECKLIST

TOP 5 STEPS FOR A SUCCESSFUL POP-UP

HOW TO PLAN A FITNESS EVENT WITH NO MONEY

6 SUPER FUN EVENT IDEAS FOR COLLEGE STUDENTS

NONPROFIT EVENTS: 5 REASONS YOU NEED MOBILE TICKETING

HOW THE HOLLAND DRAG SHOW SOLD OUT EVENT TICKETS DESPITE CRITICAL MAYOR

Nonprofit Events: 5 Reasons You Need Mobile Ticket...

Events are a key tool used by nonprofits to get supporters involved while raising money for an important cause. While we always appreciate donors giving online, hosting events provides a personal touch as supporters are able to meet your volunteers, other donors, and your staff members. 

All of the attendees believe in the same cause, providing a great bonding opportunity. 

While events are a classic way to bring people together, the processes for planning events has evolved with an increasingly digitally-minded society. One major software advancement for events: mobile ticketing. 

Mobile ticketing allows registrants to scan their smartphones or other mobile devices at the entrance for access to the event. Generally, mobile ticketing is paired with online ticket sales to minimize the work that needs to be done at the entrance of events. 

However, mobile ticketing does a lot more than simply save your staff time and energy. Other benefits include: 

  1. Increased accessibility. 
  2. Reduced printing costs. 
  3. Faster check-in processes. 
  4. Streamlined data management. 
  5. A completed software stack. 

Ready to learn more about all of these benefits? Let’s get started!

1. Increased Accessibility

Over half of online traffic is mobile. This means more and more people are searching the web via smartphones or tablets than from computers. The chart below shows the percentage of all global web pages served to mobile phones from 2009 to 2018 (provided by Statista). 

Chances are when people are signing up for your event, they’re doing so from a mobile device. Therefore, it’s important for them to have just as easy a process signing up as those who register from their computers. 

 

Make sure your supporters can easily complete the entire ticket-purchasing process from their smartphone or tablet. 

 

If your registration page is not mobile-responsive yet, you may be losing registrants through shopping cart abandonment. They’ll leave your event page because the process of signing up or purchasing a ticket is too difficult. 

However, when we say that the entire process should be accessible from the mobile device, this means you need to do more than just optimize the purchasing step. Your supporter should never need to switch devices during the ticketing process. When they purchase a ticket from their phone, they should also be able to check-in using that same device.

Mobile ticketing also provides increased accessibility because it reduces the one-off issues caused by paper ticketing. For instance, paper tickets can be:

    • Smudged. This is especially true if your event attendees are printing their own tickets at home. Lower-quality printers may result in problem-causing smudges on tickets, making them more difficult to scan at the event.
    • Damaged. Paper tickets may be ripped or torn before the event even begins. This can also lead to issues when your supporters arrive at the event. 

 

  • Lost. People are much more likely to lose a small slip of paper than they are to lose their cell phones. They won’t be able to enjoy everything your organization has to offer at the event if they lost their ticket before they even arrived. 

 

All of these problems make mobile ticketing a more accessible and reliable option for your nonprofit’s event. 

2. Reduced Printing Costs

Printing can be costly for nonprofits. It’s one of many easily overlooked mistakes made by event producers to not budget in printing costs during the planning process. Consider the expense of ink, paper, and high-quality printing devices. For single tickets or a small crowd, printing won’t be too costly, but for large groups, those expenses add up. 

While not everyone will choose to participate in mobile ticketing options, each person who uses their smartphone to scan into an event saves one ticket that your organization would’ve otherwise spent money printing.

Think about other organizations that use a full-time ticketing system. Your local aquarium has likely switched to aquarium ticketing software with online sales and additional mobile functionality. 

 

Those who rely on ticketing for their everyday organizational health see the immense benefits associated with switching to mobile ticketing. 

 

While you may not need full-time ticketing software, you can still benefit from incorporating mobile ticketing into your event strategy.

Another key factor to consider is that mobile ticketing saves your staff members time. Instead of selling printed tickets at the door, you can rely on your up-to-date technology to provide a scannable QR code for registrants. This shaves off valuable seconds, which compile to equal additional minutes and even hours that can be better spent making your event fantastic.

If you’re looking for an accounting solution that will help you see the positive impact of the budgetary changes associated with proper software investments, click here

3. Faster Check-In Processes

No one likes waiting in line, especially not your event attendees. A faster check-in process ensures a positive engagement kickoff for your event attendees. 

 

Mobile ticketing provides the faster check-in process to improve the experience of your attendees right off the bat. 

 

The primary way that event attendees can check into your event using mobile ticketing is by scanning a QR code. Instead of searching through lists of names on paper, all your organization needs to do is scan a quick code!

Of course, you’ll need to have some backup ways to search for attendees just in case they’ve misplaced the code or something goes wrong. That’s when search features in your mobile ticketing tech are incredibly useful. If you can search for your attendees by name, email, or ticket code, you have a backup for those rare instances where a QR code isn’t enough. 

Think about it this way: Let’s just say you are expecting 1,000 attendees to your nonprofit event. If 1 in every 100 supporters has difficulty with the QR code, that means you’ll only need to slow down the check-in process 10 times to search for the name of an attendee. Compare that to paper check-in or less equipped technology where you’d need to search all 1,000. 

When you’re looking for software that offers mobile check-in, be sure they’ll take the extra step to ensure speed with:

 

  • Imported third-party tickets. Don’t slow down just because someone has a third-party ticket! Import them to maintain speed and accuracy. 
  • Multi-device functionality. Double-check to ensure both iOS and Android compatibility. You don’t want to alienate attendees from speed due to their preferred operating system.
  • A guest list app for the host organization. Things happen. Maybe you need to double-check a name or look up a guest list stat. Doing so on the move with a mobile app can keep the whole process moving faster for your nonprofit.  

 

Speed is a big deal to your attendees. A slow check-in process may discourage some people, which can be difficult to recover from. You don’t want to kick off your event trying to re-engage attendees after a poor check-in experience. Instead, make sure everything is planned expertly from the start!

4. Streamlined Data Management

One of the biggest advantages of working with mobile ticketing and digital event resources is that you can streamline your collection and storage of data. 

Your nonprofit should track every engagement opportunity your attendees take advantage of in your CRM. This provides a big picture of their involvement with your organization, helping facilitate communications in the future. You’ll want to track their event attendance as well as any donations given during that event. 

 

With digital registration and check-in processes, you can easily download the information provided during this process and upload it to the CRM. 

 

This drastically cuts back on the amount of manual data input from one system to another. Manual input isn’t inherently bad but leaves room for human error. Plus, it’s costly in terms of hours. Wouldn’t you prefer your staff to be working on something more relevant to your cause?

Another form of data storage you should focus on streamlining is that related to your accounting software and ticket sales. Be sure your accounting software offers budgeting features that will relate directly to your event. You may need to track information such as:

  • Venue cost
  • Food and drink expenses
  • Ticket sale revenue
  • Donations from the event
  • Sponsorships or grants
  • Any other revenue or expenses

With more data available online, you can easily transfer information about these topics between software solutions. 

Make sure any accounting solution you invest in offers features to create a budget specifically for the event so you can compare with the true cost after the event is over. Check out the other important features you should look for in accounting software from the experts at MIP Fund Accounting

5. Completed Software Stack

As we touched on slightly in the last section, software for each of the features at your nonprofit event shouldn’t stand alone. Your nonprofit likely has an entire software stack that you use for day-to-day activities as well as for your event. 

 

A complete stack of software is one with features to satisfy all of your needs. It will ensure your event runs smoothly from start to finish.

 

The specific software you should think about as your nonprofit plans its next event includes:

  • Fund accounting software. Fund accounting software is nonprofit-focused and specifically designed to help organizations like your budget and allocate money for events management, other software solutions, event fundraising, and more. 
  • Event ticketing software. Event ticketing solutions like Sparxo provide online purchasing options and mobile ticketing that make it easy for attendees to learn more about your upcoming event directly from your website and buy a ticket right then and there with no redirect or other brands. 
  • Event planning software. Event planning software solutions help organizations plan speakers, venues, communications, and other activities involved in the planning of the event activities themselves. 

Before you make these important investments, be sure you have the funds set aside for them. While the venue, speakers, and food may seem like obvious expenses, many organizations forget to factor in the price of tech in their budgets. But really, the tech your nonprofit chooses can help make or break your next event!

If you’re looking for more tech options for your nonprofit’s next event, check out this list of top providers from Double the Donation

As your nonprofit plans your upcoming event, don’t forget to collect lots of records. Your mobile ticketing solution should offer statistics about purchasing and check-in processes. Look through these statistics to get a better idea about your ROI for your event software. 

 

The right tools investment should bring in more registrations, more attendees, and more donations!

 

As an event planner for your nonprofit, you’re busy with scheduling, marketing, securing venues, increasing donorship and delivering an unforgettable experience for attendees. When it comes to ticketing software, you’re looking for convenience and often pick the first software you hear. However, most ticket sales software takes huge portions of sales, cost too much, promote competing events, and eclipse your own brand. You can use Sparxo to post your event and sell tickets for your event anywhere, letting you sell tickets directly from your website with no redirects – all for free!

 

  • Import your guest lists and sales lists from other systems
  • aggregate all of your customer data in one place
  • Keep 100% of your ticket sales
  • Sell event tickets online
  • White Label, greatly improves SEO and Brand

 

Article was written by: Pia Simeoni

Pia Simeoni is Director of Marketing for Nonprofit Solutions at Community Brands. You can find Pia on LinkedIn and Twitter.

CHECK OUT OUR OTHER BLOG POST ARTICLES:

SPARXO CHECK-IN, A FREE GUEST LIST APP FOR EVENTS

SPARXO MAKES IT EASY TO ADD AN EVENT CALENDAR TO YOUR WEBSITE

LEARN MORE ABOUT YOUR AUDIENCE WITH ATTENDANCE BREAKDOWN

WHERE SHOULD YOU POST YOUR EVENT? EVENTBRITE, MEETUP, OR FACEBOOK?

5 SUREFIRE WAYS TO SELL OUT TICKETS

7 UNIQUE WAYS TO MAKE YOUR EVENT VIRAL

A MEATING OF MINDS — HOW THIS COMPANY IS CHANGING THE WAY MEAT IS CONSUMED

5 SOCIAL MEDIA TRENDS TO LOOK OUT FOR IN 2019

LEARN WHAT TICKETING COMPANIES ARE HIDING – A COMPARISON

EVENT PROMOTER’S ULTIMATE GUIDE TO EMAIL PROMOTIONS

9 MISTAKES EVENT PRODUCERS OVERLOOK

3 WAYS TO BUILD YOUR FOLLOWING

HOW CREATIVE STARTUP LABS COMPLETELY SOLD OUT THEIR SECRET UNDERGROUND POP-UP EVENT USING SPARXO

TOP 5 BIGGEST EVENT PLANNING FAILS IN HISTORY

QUIZ: WHAT’S YOUR EVENT PLANNER PERSONALITY TYPE?

HOW THE NIGHTWOOD SOCIETY TOOK CONTROL OF THEIR EVENT EXPERIENCE

THE ULTIMATE EVENT PLANNING CHECKLIST

TOP 5 STEPS FOR A SUCCESSFUL POP-UP

HOW TO PLAN A FITNESS EVENT WITH NO MONEY

6 SUPER FUN EVENT IDEAS FOR COLLEGE STUDENTS

4 Trends that Could Leave Event Planners Behind

  1. Greater Personalization

An emphasis on personalization was key in 2019 and will likely only grow in importance in 2020 and beyond. According to Statista, the average email open rate for a personalized message was 19% versus 13% for one that was not personalized at all. But personalization is about more than just getting a client’s first name right. 

On the tech side, this includes things like presenting content based on attendees click-through on their sign up and email responses. You’ll also want to be personal with the number of emails you send, a different sequence based on interaction with your messages and brand.

Attendees are also increasingly interested in personalized event activities. This high level of personalization is usually achieved by offering the attendees many different ways to spend their hours. In Summer 2019, the NYC Writer’s Digest Conference offers attendees over 3 different activities to choose from every hour, and  2018’s C2 event in Montréal even offered 11 different ways to spend their hours. In the coming years, event planners will use attendee interest data to tailor the event experience, from personal targeted ads and notifications to building specialized attendee agendas for each attendee beforehand. Be sure to stress this customizable schedule to your attendees. Giving event goers greater options in how they spend their time will improve their experience and sense of personalization.

  1. More Non-traditional Venues

Hotel venues just aren’t as hot as they were. Last year, the Global Meetings Forecast predicted a 4% increase in the use of non-traditional venues. And according to a Social Table survey, 92% of event planners said they believe events are more likely to be booked outside of a hotel than they were five years ago.

Booking a non-traditional venue can push you outside your comfort zone and stretch your planning skills, but in our opinion, it’s well worth it. A unique venue will make your event experience more memorable, standing out from the crowd.

What does this mean for event planners? For starters, it means you’ll need to start earlier. Securing unique venues takes serious outreach, research, and money. Competing events may be trying to book more iconic or unique venues in your area as well, offering even more incentive to start early. Better safe than sorry!

  1. More Help and Smarter Chatbots

Believe it or not, artificial intelligence is normal now. According to a Nielsen study, about 24% of American Households own smart speakers like Amazon Echo and Google’s home speaker. Many of your attendees will own voice assistants, and almost all of them have experience using them.

You can take advantage of this trend by using artificial intelligence chatbots to answer basic questions through an event app, or even before your event, through platforms like Facebook Messenger. It’s faster for attendees, less intimidating, and will give your staff more time and resources to tackle bigger and more questions. So rather than eliminating human help, artificial intelligence allows you to enhance your event’s human and artificial assistance by working smarter, not harder.

4. Last Minute Sign Ups and Personalized Ticketing

Over the last year, event planners have seen more and more late sign-ups, ticket sales going up until the last minute. Attendees are waiting longer and longer to register for events. People are waiting for last-minute travel bargains offset ticket prices, leaving their options open for better prices, deals, and event add-on choices.

You can take advantage of this trend with personalized targeting. Send out personalized emails to past attendees who have yet to register for this year’s event, explaining they’ll be missed if they don’t attend. You can also set a low early bird price, but without a definitive end date for the early bird sales. Customers will not know exactly how long they have to get the lower priced tickets, creating a sense of urgency.

You can also take advantage of this focus on attendee FOMO and ticket research by offering premium ticketing and pricing attendees are increasingly eager to eliminate event uncertainty, willing to pay extra to guarantee they’ll meet keynote speakers and talk to everyone on their VIP list.

For example, the Writer’s Digest Conference offers a $150 add-on for the “Pitch Slam,” assuring attendees with this ticket that they will get to pitch to agents. And motivational speaker Tony Robbins, known for his iconic Date With Destiny seminar, charges ticket price based seating much the same as a play or rock concert, the front rows more expensive than the far back.

Consider creating add ons for your ticket levels as well, perks like meet-and-greets, a networking breakfast, and premium seating. Getting creative with ticketing options will both make your event feel personalized, catered to attendee experience, and will generate more revenue for your event.

As an event planner, you’re busy with scheduling, your venue, clients, and managing your business. When it comes to ticketing software, you’re looking for convenience and often pick the first software you hear. However, most ticket sales software take huge portions of sales, cost too much, promote competing events, and eclipse your own brand. You can use Sparxo to post your event and sell tickets for your event anywhere, letting you sell tickets directly from your website with no redirects – all for free!

  • Import your guest lists and sales lists from other systems
  • aggregate all of your customer data in one place
  • Keep 100% of your ticket sales
  • White Label, greatly improves SEO and Brand

CHECK OUT OUR OTHER BLOG POST ARTICLES:

SPARXO CHECK-IN, A FREE GUEST LIST APP FOR EVENTS

SPARXO MAKES IT EASY TO ADD AN EVENT CALENDAR TO YOUR WEBSITE

LEARN MORE ABOUT YOUR AUDIENCE WITH ATTENDANCE BREAKDOWN

WHERE SHOULD YOU POST YOUR EVENT? EVENTBRITE, MEETUP, OR FACEBOOK?

5 SUREFIRE WAYS TO SELL OUT TICKETS

7 UNIQUE WAYS TO MAKE YOUR EVENT VIRAL

A MEATING OF MINDS — HOW THIS COMPANY IS CHANGING THE WAY MEAT IS CONSUMED

5 SOCIAL MEDIA TRENDS TO LOOK OUT FOR IN 2019

LEARN WHAT TICKETING COMPANIES ARE HIDING – A COMPARISON

EVENT PROMOTER’S ULTIMATE GUIDE TO EMAIL PROMOTIONS

9 MISTAKES EVENT PRODUCERS OVERLOOK

3 WAYS TO BUILD YOUR FOLLOWING

HOW CREATIVE STARTUP LABS COMPLETELY SOLD OUT THEIR SECRET UNDERGROUND POP-UP EVENT USING SPARXO

TOP 5 BIGGEST EVENT PLANNING FAILS IN HISTORY

QUIZ: WHAT’S YOUR EVENT PLANNER PERSONALITY TYPE?

HOW THE NIGHTWOOD SOCIETY TOOK CONTROL OF THEIR EVENT EXPERIENCE

THE ULTIMATE EVENT PLANNING CHECKLIST

TOP 5 STEPS FOR A SUCCESSFUL POP-UP

The Ultimate Event Planning Check List

The last event planning checklist you will ever need! Download yours for free! Here’s a sneak peek of our Ultimate Event Planning Checklist:

EVENT PLANNING CHECKLIST

5-8 Months Before the Event

  • Set goals for your event. What will you achieve by this event, specifically, e.g. generate qualified leads, develop loyal customers for your brand, sell products, raise funds
  • Select a date and venue. Here’s a sample venue request letter.
  • Get cost estimates (Space rental, equipment, food & drink, entertainment fees.) and create a budget plan for your event. You can find an example event budget template here event cost spreadsheet here.
  • Put together your team! We suggest working with a staffing agency to source all your event staff. Staffing agencies carry insurance to cover their staff, plus you know for certain that the staff will show up. Otherwise, recruit employees and volunteers and ensure they know what they will specifically do to help with the event.
  • Designate managers for each set of staff. 
  • Create a plan for promotions and publicity. Where will you put advertisements? Sell tickets?
  •  Identify and confirm speakers/presenters/entertainers. You can find a sample speaker outreach letter here.
  • Contact potential sponsors. You can find a sample event sponsorship request letter here.
  • Determine if you need ticket sale software or event ticketing solutions to make the process easier.

 

3-4 Months Before the Event

  •  Finalize your entertainment plan, if any. Communicate with speakers/artists so you know what they’ll be doing at your event when they’ll be doing it, and their goals.
  •  Finalize travel & accommodation plans for the entertainment, you, and your team.
  • Set ticket price/registration fees.
  • Create an online registration form on your site.
  •   If you’ve secured sponsors, reach out to them for specific figures. Finalize goals and thank them. With Sparxo software you can include sponsor shoutouts in the automatic email confirmation pages and on the Sparxo splash page design.
  • Analyze your venue, especially any issues with weather or transportation. What could go wrong? Oh, only everything.
  • Review security for your event. You want to make sure your customer experience is on point no matter outside forces interfere. Make sure you have protocols for the weather, attendee conflict, illness, etc.
  • Arrange all the technical details of your event. This includes your menu, A/V equipment, registration set-up, parking, signage, etc. Here’s a list of technical elements.
  • Publicize your event, e.g. ads, your publicist, flyers. Here are 50 ways to market your event in the months before.
  • Plan your program (e.g. speaker order, openings, thanks, closing, etc.) Find gorgeous event program templates here, free with Canva.
  • Develop publicity pieces, e.g., newsletter articles and/or ads, radio spots, print blog posts articles for submission to other publications and/or ads, etc. Here are the top 12 publicists freelancers on Fiverr and here the top on Upwork.
  • Request logos from applicable corporate sponsors for online and printed material. Here’s an article explaining why sponsorship can make or break an event.
  • Develop media list & prepare news releases, Backgrounder, and all media kit materials (e.g., speaker info, bios, headshots, photos, etc.)
  • Create and promote an event page on your own website.
  • Create a Facebook event page, invite all your Facebook friends to like the page for visibility. Here’s a video showing you how to do that. The more people marked going or interested, the greater the event’s visibility. 
  • Register your event on online event calendars like Loxi, Trumba, and Yelp.
  • Create an attendance spreadsheet, keep track of VIP’s or select a technology partner like Sparxo to digitally track your attendees by importing guest lists from other systems.
  • Consider and check for any legal barriers for your event. Do you need any special permits? Insurance or licenses?

 

Simply enter your name and valid email address below and you will receive our comprehensive, 11 page, free e-book!

Name *

Email *

CHECK OUT OUR OTHER BLOG POST ARTICLES:

SPARXO CHECK-IN, A FREE GUEST LIST APP FOR EVENTS

SPARXO MAKES IT EASY TO ADD AN EVENT CALENDAR TO YOUR WEBSITE

LEARN MORE ABOUT YOUR AUDIENCE WITH ATTENDANCE BREAKDOWN

WHERE SHOULD YOU POST YOUR EVENT? EVENTBRITE, MEETUP, OR FACEBOOK?

5 SUREFIRE WAYS TO SELL OUT TICKETS

7 UNIQUE WAYS TO MAKE YOUR EVENT VIRAL

A MEATING OF MINDS — HOW THIS COMPANY IS CHANGING THE WAY MEAT IS CONSUMED

5 SOCIAL MEDIA TRENDS TO LOOK OUT FOR IN 2019

LEARN WHAT TICKETING COMPANIES ARE HIDING – A COMPARISON

EVENT PROMOTER’S ULTIMATE GUIDE TO EMAIL PROMOTIONS

9 MISTAKES EVENT PRODUCERS OVERLOOK

3 WAYS TO BUILD YOUR FOLLOWING

HOW CREATIVE STARTUP LABS COMPLETELY SOLD OUT THEIR SECRET UNDERGROUND POP-UP EVENT USING SPARXO

TOP 5 BIGGEST EVENT PLANNING FAILS IN HISTORY

QUIZ: WHAT’S YOUR EVENT PLANNER PERSONALITY TYPE?

HOW THE NIGHTWOOD SOCIETY TOOK CONTROL OF THEIR EVENT EXPERIENCE

THE ULTIMATE EVENT PLANNING CHECKLIST

TOP 5 STEPS FOR A SUCCESSFUL POP-UP

9 Mistakes Event Producers Overlook

People often settle for learning from their mistakes, but we believe it’s better to learn from the mistakes of others. Our team here at Sparxo understands how difficult it is to produce an event from conception to reality. There are so many intricacies and details to consider to ensure a successful event, which to us means a smooth and seamless attendee experience. So here’s a list of mistakes most event producers overlook from our founding team who has 20+ years of event experience combined: (You can thank us later!)

We’ve added a lot of meat to each section. Here’s an overview of the 9 points, feel free to skip to the section that most interests you:

  1. Lack of Marketing Expertise
  2. No Live Stream
  3. Poor Registration Process
  4. Not Planning Ahead
  5. Consciously Building Your Own Event Brand
  6. Not Thinking Through The Audience Experience
  7. Underestimating How to Structure Ticket Prices
  8. Lack of Communication Before The Event
  9. Not Having Event Insurance

(Written by: Rawia Abu Rabie)

  1. Lack Of Marketing Expertise

A successful sold out, viral event requires attention to marketing and advertising on social media platforms. It is estimated that 88% of millennials regularly use social media. You may have noticed that some events are everywhere on social media platforms and others can barely seem to be found. Great marketing and advertising for an event include knowing what content to create and when the best time is to post it.  Our research shows that you want to post on Facebook between 1 pm – 3 pm on weekdays and Saturdays. On average, the best time to post on Instagram is between 2 PM and 3 PM. Overall for Instagram, Thursday is the best day to post on Instagram not just at 3 PM, but also at 5 AM, 11 AM, and 4 PM as well.

All successful events rely on a strong word of mouth virality along with social media. Most of these events in today’s culture and with today’s technology are at everyone’s fingertips, so it makes it easier to advertise and put your event out there. Let’s take a look at Tomorrowland, one of the biggest electronic music festivals held in Belgium every summer. They do a phenomenal job in utilizing social media platforms to engage with audiences they otherwise never would have reached. Get ready for it … Each year Tomorrowland sells out on 400,000 tickets 40 minutes after they are released. To do this, Tomorrowland averages over 1.2 Billion social media engagements across Facebook, Instagram, and their Snapchat story was available in six different languages for users. One of their best strategies around digital marketing revolves around offering access to a live stream of their event to regions with strict government regulations on social media. Take notes here – if you can tap into untapped markets, you will be able to successfully ensure a sold-out event year over year by increasing your target market.

Tomorrowland is just one major example of how an international event continues to succeed and sell out their event year after year by strategically utilizing social media and digital marketing platforms. 

  2. No Live Stream

Not considering live streaming your event is one of the biggest missed opportunities event planners make. It’s a way for you to reach an audience who was thinking about coming or couldn’t come but will come next time. It’s also a way for you to have more information go viral by streaming fun content.  According to Julius Solaris, some of the best live streaming apps include Facebook, Youtube live, Periscope, Instagram Live, and Twitch. Don’t miss a chance to reach an audience who may decide to attend next time.  For example, Coachella, an annual musical festival held in California during the month of April,  its live stream reaches 41 million people.  That is the population of Australia and Cambodia combined! Moreover, the Super Bowl’s streamed event was watched across 7.5 million unique devices or the entire population of Hong Kong! One last statistic to blow your mind, the live stream of the red carpet of the Grammys has over 4.3 million views. Now, do you believe us? Live streaming of your event is a great way to engage with the otherwise missed audience and future customers. It helps create a higher demand for your next event and gives people a way to easily talk and share your event with their networks.

A successful sold out, viral event requires attention to marketing and advertising on social media platforms. It is estimated that 88% of millennials regularly use social media. You may have noticed that some events are everywhere on social media platforms and others can barely seem to be found. Great marketing and advertising for an event include knowing what content to create and when the best time is to post it.  Our research shows that you want to post on Facebook between 1 pm – 3 pm on weekdays and Saturdays. On average, the best time to post on Instagram is between 2 PM and 3 PM. Overall for Instagram, Thursday is the best day to post on Instagram not just at 3 PM, but also at 5 AM, 11 AM, and 4 PM as well.

All successful events rely on a strong word of mouth virality along with social media. Most of these events in today’s culture and with today’s technology are at everyone’s fingertips, so it makes it easier to advertise and put your event out there. Let’s take a look at Tomorrowland, one of the biggest electronic music festivals held in Belgium every summer. They do a phenomenal job in utilizing social media platforms to engage with audiences they otherwise never would have reached. Get ready for it … Each year Tomorrowland sells out on 400,000 tickets 40 minutes after they are released. To do this, Tomorrowland averages over 1.2 Billion social media engagements across Facebook, Instagram, and their Snapchat story was available in six different languages for users. One of their best strategies around digital marketing revolves around offering access to a live stream of their event to regions with strict government regulations on social media. Take notes here – if you can tap into untapped markets, you will be able to successfully ensure a sold-out event year over year by increasing your target market.  

  3. Poor Registration Process

Too often event producers and planners are focused on the event itself, that they forget about the importance of the check-in experience for their attendees and how that first impression depicts how their audience perceives their brand and the rest of the event.

For example, for those massive, sold out events where you know attendees will show up an hour or more before the event doors open, you should consider planning out the wait time experience. This might include 

  • Looking at the weather forecast! If it’s forecasted to be rainy, you should set up tents. If it’s blazing hot, you might consider setting up water stations outside and utilizing the opportunity to give out branded swag like sunglasses with your logo.
  • Putting up banner stands and fliers along the line sharing your IG handle/ FB handle and “slogans” that they can easily share or post.
  • Renting port-a-potties outside to ensure that guests don’t decimate the neighborhood or venue building.
  • Placing trash bins outside to keep the neighborhood/area clean/ the venue so neighborhood welcomes you back in the future.

You should want to make the experience pleasant for people waiting in line. You might consider planning out a few surprise experiences for guests while they’re waiting in line to start their event experience off on the right foot.

  • Waiting in line, is this a pleasant experience? What if it rains? Are there tents?
  • It needs to be clear what check-in is like, is it digital or printed tickets?  Do customers need to show their ID? Is it fast?
  • Check-in staff should be aware of the use of check-in devices, scanning, internet, what to do if someone doesn’t have a ticket? Is there a box office? Is there a manager they go to for help?
  • How are security dealing with the audience? Are they greeting them? Are they being nice?

Check-in is the first step your audience interact with your event, it needs to be pleasant and fast in order to get your audience excited about what’s next. Sparxo offers a great, free check-in application that scans digital and printed tickets. You can also sell tickets on other platforms and import lists into Sparxo so you have one seamless check-in experience. Plus, we offer a free POS (point of sale) system and box office set up as well!

 

 

  4. Not Planning Ahead

Planning an event is a lot of work from financial planning, registrations to looking for space. In order to not waste all this in prior work and maintain the success of the event, you need to think about all the possibilities that might happen in the day of the event. “What can go wrong and how can I prevent it or fix it?” That is why no matter how small the event is, it needs a lot of planning ahead

Thinking through worst-case scenarios ahead of time to prepare for them.  

Some worst-case scenario examples and how to prepare for them:

  • It suddenly rains on your event date – Do you have an indoor venue as a backup location to move the audience into? Do you have cover or water resistant materials to cover the stuff that cannot get wet? Do you need to reschedule?  Is Is the audience aware of the evacuation plan? That is why communication is super important with the audience prior to the event about event updates. Many cities have unstable weather conditions that fluctuate like the city of rain, London,  how the morning can be sunny and clear/ evening can be foggy and rainy)
  • Too many staff call in sick suddenly (broken car, got sick, etc) what do you do? Do you have extra staff prepared?
  • Power outage – what do you do? (how do you communicate this to the audience for rescheduling of event and/or still have an event?)
  • Your major artist or headliner speaker missed their flight/ can’t make it, how do you deal with it?
  • Does your event overlap with a major holiday? Should you reschedule now?

With Sparxo, event producers and organizers have access to brainstorming with Sparxo’s cofounding team of industry experts – for free! Sign up and set up your paid event tickets and you will automatically receive an email from our CEO!

  5. Consciously Building Your Own Event Brand

This is important to your success and future events. Often event organizers think only about the current event and its success, but don’t keep in mind how to use this event to launch future events. For example, electronic dance music events are well known for having memorable and sticky names such as (EDC) Electric Daisy Carnival or Coachella. Even major mainstream events have memorable, easy names such as the Super Bowl, the Grammy’s, the Oscars, and the Emmy’s to name a few.

How will your event brand be remembered?

The best event producers brand their event so that they can reproduce with ease. Or, an alternative to building an event-specific brand, is to brand your event production company and reinforce your company’s name throughout your marketing.

A specific way to brand your event or company includes having your own website such as www.yournameherepresents.com. Website template companies make is easy, fast, and cheap to have a beautiful, mobile-optimized website in no time. Our team particularly recommends Square Space.  It is considered a low expense and well priced as it is only a base of $12 per month billed annually. Having your own branded website, allows your audience to know where to go for future events and

gives them the idea that you produce multiple events. With this in mind, it is not in your best interest to put a link to buy tickets or register for your event on your website if it redirects your audience from your website to a different website such as Eventbrite or Brown Paper Tickets.


Don’t kill your brand. Instead of making yourself dependent on these third-party ticketing companies, we urge and encourage you to leverage them instead. Don’t make that mistake most event producers overlook when selecting their ticketing company. If you find that you need help with marketing and promotions to sell extra tickets. Why not post your event on their platforms anyway just to see if anyone new finds you through them? The goal then is not to promote their ticketing link, but to convert anyone who finds you from those sites into fans of your own website and brand.  You can do this by sending them an email recap after the event thanking them for their support and to check out your website for future events.

This is why our founders are pretty awesome. They designed Sparxo to allow you to post your event and sell tickets for your event anywhere you’d like. Sparxo has an easy to use way to import your guest lists and sales lists from other systems into Sparxo. This way you can aggregate all of your customer data for data analytics like identifying repeat attendees and have one seamless check-in system. Plus, our platform really does let you integrate it directly into your website with no redirects – all for free. You keep 100% of your ticket price!  

  6. Not Thinking Through The Audience Experience

Picking a venue, hiring a DJ and getting people to your event is not enough to make your event a success. Too many event producers forget to think about the details in the experience of their audience and how important their experience at the event is for the future of their other events. (We know this sounds a lot like something we mentioned above, but it’s not. We promise.)

A majority of the negative experiences attendees experience can be mitigated by simply having a training conversation with all of your event staff before the event begins.

For example,  here are some questions our team encourages you to think through before the event:

  • What is the experience like when the customer first enters the event? Are they greeted by rude security guards? Or do they enter an event with awesome lighting, music, and clearly marked bars to buy alcohol?
  • What is the experience like at the bar? Are your bartenders slow? Are they bias or not treating everyone equally? Is your event wheelchair accessible?
  • Security – what actions are and aren’t allowed in scenarios like people who are throwing up? There need to be clear instructions on how security can deal with situations.
  • How are staff interacting with the audience, do they greet? Are they nice? Do they smile?
  • Are bathrooms constantly cleaned? Are cleaning staff regularly checking them? Are trash bins regularly emptied?

These examples support the fact that there needs to be an outline of how to think through working with your onsite event staff prior to the event. Training and foresight in preparing your event staff on how to handle situations and have clear guidelines on what to do is a huge part of deciding your success. We hope you don’t make this mistake most event producers overlook.

With Sparxo, event producers and organizers have access to brainstorming with Sparxo’s cofounding team of industry experts – for free! Sign up and set up your paid event tickets and you will automatically receive an email from our CEO!

  7. Underestimating How to Structure Ticket Prices

Most of the time event producers don’t put too much effort into thinking about their ticket pricing structures. It is important to always keep in consideration that you will need to offer discount pricing and VIP or other complimentary tickets. It’s just part of generating support and advocates or promoters of your event. It’s important that they feel taken care of. Every complimentary ticket or discount ticket offered takes away from the total event capacity and the ability to sell full priced tickets. All of this needs to be taken into consideration when thinking about reaching your target revenue.

The industry standards often require you to give out complimentary tickets to special and influential people like media or influencers or sponsors for event partners. Discounts are often needed to give to event partners, friends, and family to incentivize them to buy tickets and come and “make them feel special.” Taking these complementary and discount tickets into consideration affects the price of the actual marketed price of the ticket.

Here’s an example:

Event expenses: $10,000

Target Profit: $10,000

The goal in sales: $20,000

Venue capacity: 500

An inexperienced event planner might think they should sell 500 tickets at $40 each. ($20,000 divided by 500 capacity = $40 per person ticket) This is not accurate.

To take into consideration what it takes to sell 500 tickets, you also need to consider offering ticket sale tiers, presale tickets as well as complimentary tickets and discounts.

To break this down, it might look like:

Two months of ticket sales and marketing

Presale Tier 1 for the first month of sales: $20 with a maximum of 50 tickets (goal is to generate word of mouth in selling out the first tier quickly)

Presale Tier 2: $30 with a maximum of 100 tickets

Presale Tier 3: $35 with a maximum of 100 tickets

Presale Tier 4: $40 with a maximum of 100 tickets

General Admission: $60 at the door

Offering complimentary tickets to 50 people

        And a 20% discount to friends and family off of the GA price.

With Sparxo, event producers and organizers have access to brainstorming with Sparxo’s cofounding team of industry experts – for free! Sign up and set up your paid event tickets and you will automatically receive an email from our CEO!

  8. Lack of Communication Before The Event

Event producers should always communicate with their audience about logistics for the event prior to the event. This contains information about the times in which doors open and directions within the venue.

It is always useful for your guests to know how to move around throughout the event. Can you imagine not knowing where the exit is during a time of an unexpected emergency? Thus, you should always Include the following:

  • Location of  parking garages in the area
  • Spots that have access to public transportation
  • Bathroom locations
  • The check-in station
  • Menu for food and drinks
  • Payment methods
  • ATM locations
  • Emergency exits

Moreover, making clear for staff if they have access to outlet sources to plug devices in or if they need to bring extra power packs and cables on hand to keep devices charged. Having all this clear prior to the event is highly efficient and effective.

Event producers should assure that everything is clear for their audience prior to the event because miscommunication can lead to some memorable hiccups in the experience your audience has with your brand and event.  For example, if your audience isn’t aware of the limited number of parking garages, they may not find parking or wait in long lines to park their cars, causing them to miss the opening of the show. While parking isn’t your responsibility, it is in your best interest your audience has the smoothest experience possible associated with your event and brand.  Another example would be making sure all audience are aware of the dress attire, so no one comes for a business event in a flip flop for example. Having great communication with the audience prior to the event makes your audience’s experience much better and easier. This will reflect terribly on the company’s reputation resulting in a decrease in sales for future events.

The great thing about Sparxo is that you can set up automatic messages to specific ticket holders beforehand using their Custom Email Confirmation section and/or their Email Message Specific to the Purchase of a specific ticket levelSign up for a free, no-obligation account today! This is an easy way not to make this mistake most event producers overlook!

  9. Not Having Event Insurance

Many event producers make the common mistake of not having event insurance. And, trust us, event insurance won’t break your bank. It could, however, save you from going bankrupt! We recommend checking out Event Helper, a 10 years old event insurance company. We did the work and checked pricing for you. For a thousand person event, event insurance through Event Helper would cost less than $200.

For large events, event insurance is a must. It protects you from all sorts of liabilities you wouldn’t have ever thought could happen at your event such bodily injury to attendees or property damages to the venue. Event insurance generally also covers any third party damage including the venue or vehicles rented especially for the event or for catering. And if you’re selling alcohol, liquor liability is something to think about for attendees who night overdose or be so intoxicated they require EMTs.

Some other examples of why you should consider event insurance might include if you are hosting an event in the inner city and a car crashes through your event, disturbing your entire event experience and shutting it down early.  Do you refund all guests? Who covers the cost of your staff and expenses? Or, perhaps, you’re hosting a concert with thousands of people and it happens to be incredibly hot that day or the air conditioning in the venue breaks down. What do you do when someone faints of dehydration?

 

CHECK OUT OUR OTHER BLOG POST ARTICLES:

SPARXO CHECK-IN, A FREE GUEST LIST APP FOR EVENTS

SPARXO MAKES IT EASY TO ADD AN EVENT CALENDAR TO YOUR WEBSITE

LEARN MORE ABOUT YOUR AUDIENCE WITH ATTENDANCE BREAKDOWN

WHERE SHOULD YOU POST YOUR EVENT? EVENTBRITE, MEETUP, OR FACEBOOK?

5 SUREFIRE WAYS TO SELL OUT TICKETS

7 UNIQUE WAYS TO MAKE YOUR EVENT VIRAL

A MEATING OF MINDS — HOW THIS COMPANY IS CHANGING THE WAY MEAT IS CONSUMED

5 SOCIAL MEDIA TRENDS TO LOOK OUT FOR IN 2019

LEARN WHAT TICKETING COMPANIES ARE HIDING – A COMPARISON

EVENT PROMOTER’S ULTIMATE GUIDE TO EMAIL PROMOTIONS

9 MISTAKES EVENT PRODUCERS OVERLOOK

3 WAYS TO BUILD YOUR FOLLOWING

HOW CREATIVE STARTUP LABS COMPLETELY SOLD OUT THEIR SECRET UNDERGROUND POP-UP EVENT USING SPARXO

TOP 5 BIGGEST EVENT PLANNING FAILS IN HISTORY

QUIZ: WHAT’S YOUR EVENT PLANNER PERSONALITY TYPE?

HOW THE NIGHTWOOD SOCIETY TOOK CONTROL OF THEIR EVENT EXPERIENCE

THE ULTIMATE EVENT PLANNING CHECKLIST

TOP 5 STEPS FOR A SUCCESSFUL POP-UP